1. ORDER CANCELATION
You have the option to cancel your order before it is shipped from our online store. To do this you need to contact us in on time . For orders with products available upon request cancellation can not be made, as well as in case it has already been shipped and communication takes place in the second time. Any change or cancellation of order will not be valid without the acceptance of our store and in any case,the buyer will be responsible for any damage caused by the cancelation of the order.
2. DEFECTIVE PRODUCT
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Our company guarantees for the safe packaging and the correct shipment of the products. However, if you receive a defective product, you can notify us within 10 working days from the date of purchase, send or provide proof of purchase and the product itself and ask for a replacement.
3. Refunds
Refunds are made within 30 days of receipt order from our company. To do this you must tell us the account in which you wish the banking transaction to take place. Return receipts are required for returns. In case of invoice, the return must be accompanied by a delivery note.
Caution! Shipping costs are non-refundable
4. Product guarantees
The warranty does not apply if the problem arises at the buyer’s responsibility, such as: mishandling, falling, hitting, misplacement, exposure to extreme levels of temperature, humidity, liquid droplets
